Frequently Asked Questions
How do I place an order?
To place an order, please navigate to the product page, select your desired size and quanity, and click "Add to Cart". When you are finished adding your items to the cart, simply click the shopping bag on the top right of the page. Follow the instructions in the cart to checkout.
How long will shipping take? Do you offer expedited shipping?
Do you offer bulk discounts?
We do offer bulk quantity discounts for select products. Please contact us for a quote.
Can I cancel or make changes to an order?
Please contact us immediately (preferably by phone) and we will let you know if it is still possible to cancel or make changes to your order.
How do I return an order?
Please note items must be returned in new and unused condition only, unless return is due to manufacturing defect (a manufacturing error that prevents the normal use of the item per manufacturer guidelines) or seller error. Buyers are responsible for covering the cost of return shipping, unless return is due to manufacturing defect or seller error. Kindly note original shipping costs (if applicable) are non-refundable, unless return is due to manufacturing defect or seller error.
Prior to returning any items, please email firstname.lastname@example.org to get the RMA (Return Merchandise Authorization) code.
Please package the return item securely, to avoid damage in shipping. Affix the return label to the exterior of the package, making sure to cover any old addresses and bar codes.
Please send all returns to the following address:
Bluefire Farm Supply
3765 N. John Young Parkway
Orlando, FL 32804
Once your return is received at our warehouse, please allow 2-3 business days for your return to be processed. After your return has been processed, please allow a few business days for your refund to reflect in your account.